Contact Us
Our dedicated support team is ready to assist you with anything you need - from profile setup and safety questions to planning your first trip to Latin America. We are here for you every step of the way.
How to Reach Us
Email Support
We guarantee a response within 24 hours. For urgent matters, please include "URGENT" in your subject line for priority handling.
Live Chat
Available 24/7
Get instant answers from our support agents. Average response time is under 2 minutes. Look for the chat icon in the bottom-right corner of any page.
Help Center
Self-Service Resources
Browse our comprehensive guides, FAQ sections, and safety resources to find answers to the most common questions about latin dating websites.
Customer Support Hours
| Channel | Availability | Response Time |
|---|---|---|
| Live Chat | 24 hours / 7 days a week | Under 2 minutes |
| Email Support | 24 hours / 7 days a week | Within 24 hours |
| Priority Support | Mon-Fri, 9:00 AM - 9:00 PM EST | Within 4 hours |
| Success Coaching | Mon-Fri, 10:00 AM - 6:00 PM EST | Scheduled sessions |
🌎 International Users
All support hours are listed in Eastern Standard Time (EST/UTC-5). Our live chat operates around the clock, so no matter your time zone, instant help is always available. Premium members receive access to a dedicated Success Coach who helps navigate cultural differences and improve communication with Latin American women.
Quick Links to Common Questions
Before reaching out, many of our members find answers in these popular resources. Explore our guides and policies to get the information you need right away.
Connect With Us on Social Media
Follow us for the latest dating tips, success stories from real couples, cultural insights about Latin America, and community updates from our growing network of members.
Our Office
20 Singles Dating is a US-registered company committed to connecting American men with genuine Latin American women for serious, family-oriented relationships. Our headquarters are based in Miami, Florida - a city that bridges American and Latin American cultures.
Headquarters
20 Singles Dating Inc.
1200 Brickell Avenue, Suite 1950
Miami, FL 33131
United States
For general inquiries, partnership proposals, or media requests, please email us at [email protected]. For profile complaints or safety concerns, please use [email protected] - all reports are reviewed within 24 hours.